Coltman Warner Cranston Solicitors are a Legal 500 “Top Tier” firm who specialise in dealing with debt recovery and insolvency actions for commercial clients ranging from Blue Chip companies to SME’s. This dedicated practice is the former debt recovery department of US giant Reed Smith.
Coltman Warner Cranston are always looking to improve service to clients and to do this in the most efficient way possible. A key element in achieving this goal is the firm’s commitment to the use of the latest technologies.
Wragge & Co chose Linetime after the company demonstrated a flexible team approach and a case management system (CMS) that could integrate data and processes within FIRST, and the firm at large, to increase productivity.
Top 50 firm invests in Liberate to achieve a commercial advantage in a commoditised market
"It was important to us that any system selected had a proven pedigree in the debt recovery marketplace."
"After detailed demonstrations, a close examination of their support services and conversations with existing users, we chose the DebtimeSQL system, part of the Liberate suite of software from Linetime.“
“The key reason for choosing DebtimeSQL over any other potential system was simply flexibility.”
“This new system had a number of significant advantages, not least being the fact that it took advantage of a common customer database so their was no duplication of effort or possibility of miss-match between important customer records."
“It’s often easy to forget that irrespective of how technically efficient a system is, it is the personal and business relationships that often make the difference. An example of this was how the Linetime implementation group worked with our internal project team."
"The result was that the Linetime solution not only met our specific operational requirements perfectly, it also proved to be flexible enough to be tailored in those areas where our mode of operation was different from their other customers. In other words, we could tailor our system exactly to our own clients’ needs.”
Modern business demands modern practice and hence modern systems. This in turn means highly efficient and flexible technical solutions that can be operated by non-technical staff with the minimum of effort.